Weekly Feature



2018-03-14 / Business

Pediatric & Adolescent Urgent Care of WNY provides calming environment for children

by CHRIS GRAHAM Orchard Park Editor


Dr. Kathleen Grisanti shows off one of the beach-themed patient rooms at the Orchard Park location of Pediatric & Adolescent Urgent Care of WNY. 
Photo by Chris GrahamPurchase color photos at www.BeeNews.com Dr. Kathleen Grisanti shows off one of the beach-themed patient rooms at the Orchard Park location of Pediatric & Adolescent Urgent Care of WNY. Photo by Chris GrahamPurchase color photos at www.BeeNews.com Offering a soothing atmosphere for children, Pediatric & Adolescent Urgent Care of WNY, the only pediatric urgent care center in the area, provides an array of services for parents looking to address the pressing health care needs of their children.

Operating two locations, at 1800 Maple Road, Suite 100 in Amherst and 3055 Southwestern Blvd., Suite 104 in Orchard Park, the focus is to provide a different experience than patients would experience at other urgent care facilities.

“We’re just focused on children,” said Dr. Kathleen Grisanti about both facilities, which will see individuals from birth to age 21. “The whole focus is on making kids and parents comfortable.”

Patient rooms in both facilities have different themes to calm the child. The Williamsville office has a forest theme, while the Orchard Park facility has a beach theme.

The Williamsville office also has therapy dogs, which will be making their way to the Orchard Park location soon.

Volunteers, who can be medical students or those looking to get into the medical field, will also interact with the children by reading a book or taking part in another activity to keep them calm during their stay.

The facilities also focus on pain-free therapies such as an LET solution or pain spray instead of using needles.

There are around 55 staff members who work between the two locations.

“We have a number of doctors that rotate in,” Grisanti said.

Donna Park, the clinical administrator for the facility, said that due to the limited doctor pool, children have a good chance of seeing a doctor they’ve dealt with in the past.

No appointments are necessary at either location.

Grisanti said they’ll have patients who are referred by their primary doctor, are ill or injured after the pediatrician’s office has closed, are from out of town and need care, or those who come in for a second opinion.

“It’s a fantastic alternative to going to the emergency room,” Park said.

The hours for the Amherst location are 10 a.m. to 10 p.m. every day.

The hours at the Orchard Park location are 4 to 10 p.m. Monday through Friday and 10 a.m. to 10 p.m. Saturday and Sunday.

For more information on Pediatric & Adolescent Urgent Care of WNY, visit www.pedsurgentcare.com.

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